Cancellation Survey

How long have you been using our service?

Less than a month 7-12 months

1-6 months 1-3 years

How often did you use our service?

Everyday 2-3 times a week Once a week

2-3 times a month Once a month

What was the main reason for cancelling our service?

No longer need it Found a better alternative Quality was less than expected Other

It didn't need my needs Found a cheaper alternative Ease of use was less than expected Customer service was less than expected

Overall, how satisfied were you with our service? (On a scale of 1-5)

1 2 3 4 5

How can we improve our service?